Quality without compromise
Best value in the UK
Free consultations with no obligation
Including gait analysis
A reputation for excellence
30-day money back guarantee
Comfort guaranteed

Ordering Online and Deliveries

Ordering online with Dr Insole is a simple, efficient and safe process. All postage is through UPS and Dr Insole covers the price. Just follow these five easy steps to place your order.

1) Order your insoles.

Use our safe and secure online ordering system to place an order for your insoles.

2) Receive your package

You should receive your Dr Insole package within 48 hours of your order. The package will contain a carbon print podotrack and an impressions box for you to use.

3) Take an impression of your feet

Follow the instructions in this video to take a successful impression of your feet. These impressions will be used to mould your insoles and make them fit perfectly to your feet.

4) Arrange a pick-up for your impressions and your shoes.

Send an email to contact@drinsole.co.uk or call us on 0203 074 1956 to arrange for your impressions and shoes to be collected at a time convenient to you. It is very important that you send your shoes so that we can fit the insoles perfectly into the shoes you will be wearing them in.

5) Receive your Insoles

Your custom-made insoles should arrive to your door within seven working days. Enjoy!

Delivery Method

Dr Insole use UPS for the collections and deliveries. All collections and deliveries are free of charge.

Your package will need to be signed for on delivery, if you are not in then the package will be delivered to your nearest UPS Access Point. To find your nearest UPS Access Point please visit https://www.ups.com/dropoff. When an item is collected from your property, the UPS driver should arrive between 9am and 5pm. Someone must be in to hand over the package.

UPS operate a Monday to Saturday service and we can arrange a collection on any of these days.