Ordering online with Dr Insole is a simple, efficient and safe process. All postage is through UPS and Dr Insole covers the price. Just follow these five easy steps to place your order.
Use our safe and secure online ordering system to place an order for your insoles.
You should receive your Dr Insole package within 48 hours of your order. The package will contain a carbon print podotrack and an impressions box for you to use.
Follow the instructions in this video to take a successful impression of your feet. These impressions will be used to mould your insoles and make them fit perfectly to your feet.
Send an email to firstname.lastname@example.org or call us on 0203 074 1956 to arrange for your impressions and shoes to be collected at a time convenient to you. It is very important that you send your shoes so that we can fit the insoles perfectly into the shoes you will be wearing them in.
Your custom-made insoles should arrive to your door within seven working days. Enjoy!
Dr Insole use UPS for the collections and deliveries. All collections and deliveries are free of charge.
Your package will need to be signed for on delivery, if you are not in then the package will be delivered to your nearest UPS Access Point. To find your nearest UPS Access Point please visit https://www.ups.com/dropoff. When an item is collected from your property, the UPS driver should arrive between 9am and 5pm. Someone must be in to hand over the package.
UPS operate a Monday to Saturday service and we can arrange a collection on any of these days.