Quality without compromise

Best value in the UK

30-day money back guarantee

Comfort guaranteed

30-day money back guarantee

Comfort guaranteed

How Our Insoles Are Made

Ordering custom made orthotics from Dr Insole is a straightforward process that offers exceptional quality and value for money. Our approach allows us to focus on each customer’s exact requirements, with no work outsourced to third parties. We offer bespoke quality and attention at reasonable prices.

Our consultations are free of charge and with no obligation to buy, and include gait analysis. If you order a pair of insoles, there are no further fees for fittings or adjustments on top of the quoted price. A pair of insoles is usually ready in ten days, with an express service available for those who require orthoses urgently.

1. Book free consultation

Our expert specialist will see you free of charge at our North London shop or

You can also book over the phone on 07976268581.

2. Gait analysis and carbon print

Gait analysis allows us to examine your gait cycle in detail and determine the type of orthoses you require. A carbon print will be taken for reference, its gradations revealing the pressure distribution on the soles of your feet.

Our specialists are able to interpret this data to design just the right orthotic insole for you.

3. 3D Cast

An impression will be taken of each foot using a foam impression device. The impression is filled with an expanding resin that sets to form an exact mould of your feet, which is the closest possible representation of your foot and far superior to other methods of measurement.

4. Cast adjustment

Using the data gathered during the consultation, and working from the experience of making hundreds of insoles by hand, the cast will be finely adjusted so that the final insole provides support where needed. For example, if you suffer from flat feet, a slight arch will be carefully worked into the cast. This gives us a precise and tangible model to refer to for the rest of the process.

Technician mixing urethane flexi foam to create the correct density for a customer’s custom orthotic insoles at Dr Insole.

5. Mixing the Flexi Foam for the insole mould

To create the base of your custom insoles, our technicians carefully mix the Urethane Flexi Foam that forms the insole mould.
Each mixture is measured with precision to achieve the exact density needed for the customer — whether that’s pillow-soft cushioning, medium support, or a firmer corrective base.

This accuracy ensures the foam expands correctly within the mould, creating a foundation that is tailored perfectly to the customer’s comfort and support requirements.

Technician handcrafting and shaping a custom orthotic insole using specialist grinding equipment at Dr Insole.

6. Shaping the insole by hand

Once the Flexi Foam and EVA have been moulded together to form each insole, it is carefully shaped by hand to create the supportive structure of the orthoses.
Each foot is different, so every insole is refined individually — taking into account variations in gait, foot shape, size and even leg length.
Our technicians smooth the edges and adjust the contours to ensure all the built-in support features align perfectly with the customer’s needs and that each insole fits the shoe perfectly.
This detailed shaping process provides maximum comfort, stability and a precise, customised fit for each foot.

Hand-made full-length custom orthotic insole finished and ready to be fitted into the customer’s shoe.

7. Finishing the insole

Each custom insole is hand-finished and refined so it fits your shoe perfectly and meets the individual requirements of each foot.
During your fitting appointment, we make any necessary adjustments – all included – to ensure complete comfort and confidence.
Our aim is to get you back on your feet with the support and comfort you need.