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Comfort guaranteed

30-day money back guarantee

Comfort guaranteed

Testimonials

We’re proud to have helped hundreds of people walk more comfortably. Here’s what some of them have said about Dr. Insole.

“The Difference Dr Insole’s Orthotics Made for Nicholas”

Dr Insole (Gary Gallagher) with customer Nicholas Simmonds at the Dr Insole shop. Nicholas wears custom Flexifoam orthotics designed to correct his leg and foot imbalance, which he described as life-changing in his Google review.

Nicholas Simmonds – 5 Star Review on Google

“I went to Dr Insole after several bad experiences with NHS contractors who provided the wrong type of insoles. Dr Insole recognized my leg and foot differences and produced a custom pair of insoles for my work boots. They’ve truly changed my life.”
— Nicholas Simmonds, Verified Google Review

“Andrew Avoided Surgery and Walked 37,000 Steps a Day — Thanks to Gary’s Insoles”

Andrew Bottone 5 Star Google Review

Andrew came to us after being told he’d likely need foot surgery due to a painful bone coalition — a condition that caused him severe, sprain-like pain even after just 20 minutes of walking. The proposed surgery would have required up to 24 weeks of recovery, possibly even involving a wheelchair.

As a final option, his doctor suggested trying custom insoles. After some research, Andrew found Dr Insoles — and everything changed.

“Absolutely incredible service and insoles! I cannot recommend Gary enough – his insoles have been the best purchase I’ve made in years. A few months back a doctor said I’d have to have surgery due to a bone coalition on my right foot that was causing me severe, sprain-like pain even after walking 20 minutes. The surgery would have resulted in a 24 week recovery period potentially involving a wheelchair. But as a last resort, he recommended trying out a pair of insoles. I did some research online and came across Dr insoles and I am so glad I did. From the moment I met Gary, I felt at complete ease and trusted his advice. Within one week of my appointment, Gary had made my insoles and I cannot believe the huge difference it has made. I’m not exaggerating when I say it has helped change my life – a few weeks back I went in holiday to Japan and was able to consistently walk on average 25k steps per day, and reached 37k on one day. This would have been unimaginable before but thanks to Gary I managed this pain free.”

Andrew Bottone

Gary and Andrew smiling together after a successful orthotics appointment with Dr Insoles.
Andrew walking 35,500 steps toward Mt. Fuji wearing Dr Insole Flexiform custom orthotics.

  • First of all, Gary is a fantastic and passionate guy who makes it his mission to make sure you get a "fits like a glove" product. In my case, I have size 14 freakishly large and flat feet all whilst at the time over 30 stone, I have been to other insole places in the past all with various levels of dispointment. Gary has truly tailored made my insoles with various levels of experimentation, making insoles with multiple densities in the same insole! Truly appreciate his effort and skill to make sure I was happy with my custom insoles.

    Brad W Avatar Brad W
    March 16, 2024

    I went to Dr. Insole after several bad experiences with an NHS contractor who provided the wrong type of insoles. I found Dr. Insoles highly recommended, and he regonized I had a leg and foot differences, so he produced a pair of insoles for my work boots.

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    Nicholas Simmonds Avatar Nicholas Simmonds
    November 29, 2023
  • I came to dr insole after I had pain from my right leg and my back, due the balance of my foot Gary was very friendly, thorough and professional in his manner and he helped explain how his insoles will help me . Dr insole provides exceptional products that combine comfort and quality, making a real difference for anyone dealing with foot pain or discomfort. Gary attention to detail and innovative design ensure every step feels supported and pain-free. Highly recommended for anyone looking to improve their foot health and overall mobility! Many thanks Gary for your help.

    Muhubo Gure Avatar Muhubo Gure
    November 27, 2024

    I turned to Gary at Dr Insole after the pain in my knees and back had become almost constant and my only regret is that I didn't do it a long time ago! I have had a whopping 2cm difference between my legs since I was young and am also very flat footed on my right foot. I had tried for 10 years to find a solution through the NHS both with physical modifications to the soles of my shoes and inserts but I couldn't find anybody who was able to spend the time with me to really work the problem through. Right from the start of working with Gary I was so pleased and impressed with his determination to solve the problem for me, to create an insert with a 2cm raise is right at the limit of what is technically possible but thankfully Gary was up for the challenge and worked for months to get it right. I ordered the foam inserts which provide more cushioning so I hope will protect my knees more over the long run, I haven't worn them for long yet but I instantly feel more stable and comfortable using these insoles and most importantly Gary has managed to get the arch support and taper from the sole to the toes right so my weight feels like it is travelling down my foot correctly and therefore my foot is no longer collapsing at the ankle which it did frequently with my previous inserts. I cant recommend Gary highly enough and I have attached a picture of my insole in case anybody is in any doubt about how extreme the challenge was!

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    Richard Broomhead Avatar Richard Broomhead
    June 17, 2020
  • Absolutely incredible service and insoles! I cannot recommend Gary enough - his insoles have been the best purchase I've made in years. A few months back a doctor said I'd have to have surgery due to a bone coalition on my right foot that was causing me severe, sprain-like pain even after walking 20 minutes. The surgery would have resulted in a 24 week recovery period potentially involving a wheelchair. But as a last resort, he recommended trying out a pair of insoles. I did some research online and came across Dr insoles and I am so glad I did. From the moment I met Gary, I felt at complete ease and trusted his advice. Within one week of my appointment, Gary had made my insoles and I cannot believe the huge difference it has made. I'm not exaggerating when I say it has helped change my life - a few weeks back I went in holiday to Japan and was able to consistently walk on average 25k steps per day, and reached 37k on one day. This would have been unimaginable before but thanks to Gary I managed this pain free.

    Andrew B Avatar Andrew B
    May 24, 2025

    I suffer chronic back and hip pain, and my occupation involves standing for around 10 hours daily. Getting custom made insoles was recommended by my osteopath, and actually probably the only thing I hadn't tried yet to help decrease my hip and back pain. It was quick and easy to make an appointment online. Gary was easy going but professional. My foot print revealed that I have high arches that most of my weight was going through my heels, as well as the area near my little toes. It also showed I was weight bearing more on my right foot, which makes sense as my left hip suffers most. I have worn the insoles (with new sturdy shoes Gary!) for just over a week and very impressed, my pain has much reduced. They are a big investment but they've made me so much more comfortable so is 100% worth it. Hopefully now if I am weight bearing equally, this can help speed up the healing process. Thank you!

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    H& P Avatar H& P
    May 26, 2025