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Comfort guaranteed

30-day money back guarantee

Comfort guaranteed

Testimonials

We’re proud to have helped hundreds of people walk more comfortably. Here’s what some of them have said about Dr. Insole.

“The Difference Dr Insole’s Orthotics Made for Nicholas”

Dr Insole (Gary Gallagher) with customer Nicholas Simmonds at the Dr Insole shop. Nicholas wears custom Flexifoam orthotics designed to correct his leg and foot imbalance, which he described as life-changing in his Google review.

Nicholas Simmonds – 5 Star Review on Google

“I went to Dr Insole after several bad experiences with NHS contractors who provided the wrong type of insoles. Dr Insole recognized my leg and foot differences and produced a custom pair of insoles for my work boots. They’ve truly changed my life.”
— Nicholas Simmonds, Verified Google Review

“Andrew Avoided Surgery and Walked 37,000 Steps a Day — Thanks to Gary’s Insoles”

Andrew Bottone 5 Star Google Review

Andrew came to us after being told he’d likely need foot surgery due to a painful bone coalition — a condition that caused him severe, sprain-like pain even after just 20 minutes of walking. The proposed surgery would have required up to 24 weeks of recovery, possibly even involving a wheelchair.

As a final option, his doctor suggested trying custom insoles. After some research, Andrew found Dr Insoles — and everything changed.

“Absolutely incredible service and insoles! I cannot recommend Gary enough – his insoles have been the best purchase I’ve made in years. A few months back a doctor said I’d have to have surgery due to a bone coalition on my right foot that was causing me severe, sprain-like pain even after walking 20 minutes. The surgery would have resulted in a 24 week recovery period potentially involving a wheelchair. But as a last resort, he recommended trying out a pair of insoles. I did some research online and came across Dr insoles and I am so glad I did. From the moment I met Gary, I felt at complete ease and trusted his advice. Within one week of my appointment, Gary had made my insoles and I cannot believe the huge difference it has made. I’m not exaggerating when I say it has helped change my life – a few weeks back I went in holiday to Japan and was able to consistently walk on average 25k steps per day, and reached 37k on one day. This would have been unimaginable before but thanks to Gary I managed this pain free.”

Andrew Bottone

Gary and Andrew smiling together after a successful orthotics appointment with Dr Insoles.
Andrew walking 35,500 steps toward Mt. Fuji wearing Dr Insole Flexiform custom orthotics.

  • I turned to Gary at Dr Insole after the pain in my knees and back had become almost constant and my only regret is that I didn't do it a long time ago! I have had a whopping 2cm difference between my legs since I was young and am also very flat footed on my right foot. I had tried for 10 years to find a solution through the NHS both with physical modifications to the soles of my shoes and inserts but I couldn't find anybody who was able to spend the time with me to really work the problem through. Right from the start of working with Gary I was so pleased and impressed with his determination to solve the problem for me, to create an insert with a 2cm raise is right at the limit of what is technically possible but thankfully Gary was up for the challenge and worked for months to get it right. I ordered the foam inserts which provide more cushioning so I hope will protect my knees more over the long run, I haven't worn them for long yet but I instantly feel more stable and comfortable using these insoles and most importantly Gary has managed to get the arch support and taper from the sole to the toes right so my weight feels like it is travelling down my foot correctly and therefore my foot is no longer collapsing at the ankle which it did frequently with my previous inserts. I cant recommend Gary highly enough and I have attached a picture of my insole in case anybody is in any doubt about how extreme the challenge was!

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    Richard Broomhead Avatar Richard Broomhead
    June 17, 2020

    I went to see Gary after I had sciatica for several months and physio had not cured it. Gary was very friendly, thorough and professional in his manner and he helped explain how his insoles will help me. Well his insoles have been so good, I am suffering way less and I believe in time I may not need physio anymore. Many thanks Gary for yr help, wish id come to you sooner.

    Joanna Redrup Avatar Joanna Redrup
    November 3, 2024
  • I have had insoles from Gary (Dr Insole) for over ten years and his products and attention to detail are next to none. Gary truly listens and shows utmost patience in getting the finished insole just right. I highly recommend that you see Gary if you have back pain or difficulty walking. He has certainly put me back on my feet and I’ve found him to be truly ethical and caring.

    Lucy Seifert Avatar Lucy Seifert
    May 24, 2025

    Since discovering Dr Insole, and having the most comfortable,custom made insole created, I now find walking distances a painless pleasure again. I managed nigh on 25,000 steps each day on a recent City Break...no discomfort, no problem. I just wish I had these insoles years ago. Thank you so much Gary, and Wendy, your expertise, attention to detail and wonderful service was so very appreciated.

    Kevin Carroll Avatar Kevin Carroll
    November 12, 2025
  • I was having problems getting an NHS appointment for my daughter to get new insoles for her flat feet. Her last NHS insoles had been disappointing and not as good as previous pairs. Gary took time to assess, measure and fit with great care and attention to my daughter's feedback and then had them ready early so that she had them for her holiday. No more pain in her knees or hips. Would highly recommend seeing Gary for all your insole needs. Worth every penny.

    Margaret Brady Avatar Margaret Brady
    May 13, 2024

    I came to dr insole after I had pain from my right leg and my back, due the balance of my foot Gary was very friendly, thorough and professional in his manner and he helped explain how his insoles will help me . Dr insole provides exceptional products that combine comfort and quality, making a real difference for anyone dealing with foot pain or discomfort. Gary attention to detail and innovative design ensure every step feels supported and pain-free. Highly recommended for anyone looking to improve their foot health and overall mobility! Many thanks Gary for your help.

    Muhubo Gure Avatar Muhubo Gure
    November 27, 2024